ETD: 684 Comparing Sales Across Your Chain; Inventory Turns and Open to Buy; International Calling; P2P is OK; iTunes store: More than 1 million sold

E-Tailer's Digest etd_post@gapent.com
Thu, 08 May 2003 06:40:59 -0400


  E-Tailer's Digest --- Everything for the  Retailer
  Issue #0684		         May 8, 2003
  George Matyjewicz, Moderator         mailto:georgem@gapent.com
  Published by:  GAP Enterprises, Ltd.  http://www.etailersdigest.com
===================================================================

   CONTENTS

  [1]  Greetings
  [2]  Comparing Sales Across Your Chain
  [3]  Inventory Turns and Open to Buy
----- ---- --- -- -> Important Offer <- -- --- ---- ---- --
  [4]  International Calling
  [5]  P2P is OK
  [6]  iTunes store: More than 1 million sold

===================================================================
  [1]  Greetings.
===================================================================
Hi All:

We have some excellent comments from list members on some of the requests 
for assistance by others.  I always say we have the greatest assembly of 
retail/etail gurus on the planet!

And it's interesting to note that Apple has introduced a new service 
selling music online.  It's time the music industry gets on board and 
capitalizes on the Internet.

If you think you have expenses with your business, read some of the issues 
in Bermuda.  Nice place to visit, but expensive to live.  What's it like in 
your part of the world?

Now, let's get to everything for the retailer.


Sincerely


Dr. George Matyjewicz
Chief Global Strategist, GAP Enterprises, Ltd.
mailto:georgem@gapent.com
http://www.etailersdigest.com


===================================================================
  [2]  Comparing Sales Across Your Chain
===================================================================
Firstly, I just noticed the "Dr". Congratulations George, it must have been 
some struggle, commitment and accomplishment knowing only a hint of your 
schedule.

Secondly, the issue of comparing "best performing category" across 
all  stores - to me this means one of two things

1)  to calculate the percentage  of sales each category contributes to each 
store- so that Xmas cards are responsible for  2% of store A's  total sales 
but only 1% of store  B's..

2)  to calculate the contribution each store makes for each category to 
that categories total. So that store "A" sells 12% of all Xmas cards sold 
by the whole chain.

Hope this helps.
Joe Dweck

+++ [Moderator's Comments] +++
Thanks Joe.  The doctorate took a little over two years of concentrated 
work, including the 50,000 word dissertation.  But it's something that has 
been rolling around in my head for many years.  Now all I need find is a 
sponsor to put the dissertation into action ;-).  But one of our list 
members did even better.  He first set foot in college at age 44, then 
defended his dissertation on his 57th birthday!

Your calculations will work.  It's another way to bring sales down to a 
common denominator, this time percentage of sales.

George

+++ [Next Post] +++
Sales per square foot is my first thought as well but there are other Key 
performance indicators that I would want to see.  Anyone can sell but do 
you make money.  Gross Margin per square foot should be reviewed as well.

I would also want to look at category contribution.  If there are 7 stores 
which stores represent the most sales in a given category of 
product.  There may be stores that are poor performing stores overall but 
might have strong seasonal categories if they are by tourist areas or the 
beach.

I would also want to take a look at Market basket information by 
store.  This would include average transaction size (how many items) and 
value. What was the sale as well as the average price sold.  Some stores 
may sell a lot more units than others.  This would change how you would 
replenish those stores.

You might consider looking at sales by category as a percentage of total 
sales, and then compare stores.

As a store manager you  are always concerned with Average transaction 
dollars and units.

-- 
David O. Thompson
Project Manager

LakeWest Group, Ltd.
Cleveland, Oh 44115
Office (216)-535-4020

===================================================================
  [3]  Inventory Turns and Open to Buy
===================================================================
I don't think companies want to have too large an inventory. Goods that 
remain in inventory too long tie up the firms assets in idle stock, often 
incur carrying charges for the storage of the goods, and can become 
obsolete while awaiting sale. This depends on the item.

Just-in-Time inventory methods try to make sure that firms obtain their 
inventories no sooner than its required in order to support its sales 
efforts. That is by no mean an easy task to do. By calculating the 
inventory turnover rate firms can estimate how well they are approaching 
the ideal.

The formula for the Inventory Turnover Ratio is:

Inventory Turn = Cost of Goods Sold / Average Inventory

The Average Inventory figure refers to the value of the inventory on any 
given day during the period during which the Cost of Goods Sold is 
calculated. The higher your inventory turnover rate, the more closely your 
firm conforms to just-in-time procedures and ideals.

The figures for cost of goods sold and average inventory are 
normally  taken directly from the Income Statement's cost of sales and the 
Balance Sheet's inventory levels. If you know only the beginning and ending 
inventory-for example, at the beginning and the ending of a period-you 
would use the average of the two levels. That's how you get  the term 
average inventory.

An acceptable inventory turnover rate can be determined only by knowledge 
of your business sector. If you are in the business of wholesaling 
perishable produce  you would probably require an annual turnover rate in 
the 40s to 50s. A much lower rate would mean that you were losing too much 
inventory to spoilage. But if you sell durable goods such as computing 
equipment or other high tech items, you could probably afford an annual 
turnover rate of around 4 or 5, because hardware does not spoil. The rate 
of obsolescence does not render  it technologically obsolete so quickly. 
Your industry average is usually a good guide as  to how you are performing.


Open - to- Buy
Open to buy spreadsheets are normally incorporated in those expensive POS 
Software. Most small retailers or e-tailors cannot afford them.  The basic 
formulae for the plan purchases can be used for the open to buy figure or 
position for the period under consideration. In other words the planned 
purchases and the open - to buy can be the same when the season or month 
being planned is not underway.  Once its underway the situation changes . 
Buyers like to be able to calculate the open -to - buy figure anytime 
during the month or season.  Purchases made and goods already on order can 
affect the open - to -buy calculation.

Planned Purchases formulae

Planned sales
+ Planned reduction - spoilage, shrinkage, discounts etc
+ Planned ending inventory (EOM)
- Beginning Inventory
= Planned purchases

To calculate the OTB during the season you will need to input other factors 
such as actual sales, actual reductions, merchandise purchased and 
delivered and not delivered and planned remaining sales. All these factors 
will be needed to complete the calculation.

This is where the spreadsheet makes life easier. To go through this on this 
forum is tedious. In my search I found a neat spreadsheet - CBA Open To Buy 
system. Its not very elaborate, however it contains all the inputs to 
create a plan purchases and open to buy calculations. It was developed for 
small retailers - books, gifts, music etc. with limited product category.

The contact is
CBA Member Services
1-800-252-1950
Fax 719-272-3510
info@cbaonline.org
www.cbaonline.org

Mike Hocket will explain the spreadsheet.

I hope this help to put some light on the topic.


Derrick W Robinson
DRobinson@email.uophx.edu
Fax: 208-979-0426
"The time is always right, to do right"

+++ [Next Post] +++

Open To Buy Calculation is rather simple, however you need to create some 
sort of seasonal plans prior to completing an open to buy (The same buckets 
that are below in the example OTB should be planned for as well as Gross 
Margin Dollars and Inventory Turns ) - OTB is usually looked at on a 
monthly basis.

You project out the next three month versus your seasonal plans.  First you 
need to decide if you will have plans at a lower level than company. If you 
do than you will want to monitor open to buy at the lower levels.  After 
the seasonal plans are completed you can forecast your open to 
buy.  Usually you use your plans as a guideline but changes in business 
will dictate that you update your plans and have a new forecasted open to 
buy.

An example of the OTB is below.   Don't fall into the buyers trap of not 
including the receipts that did not come in the previous month (that is 
listed as carry over in the example below).  This example is based on the 
retail method.  If you are using the Cost method of accounting you will not 
use markdowns in your equation as you value your inventory at cost.. You 
will also complete the Open to Buy at cost for sales and receipts.


           May 1
           Actual inventory  on hand    2,000
           Projected Receipts            +  350
           Sales                                -   400
           Markdowns                      -     50
           Shrink                               -       5
           Projected ending on hand -   1895

           June 1
           projected inventory on hand  1895
           Projected Receipts               + 400
           Carryover                            +150
           Sales                                    - 400
           Markdowns                         - 100
           Shrink                                    -   5
           Projected ending on hand    +1940

           July 1
           projected Beg inv on hand    1940
           Projected Receipts                 + 300
           Carryover                              +100
           Sales                                      - 455
           Markdowns                            - 100
           Shrink                                        - 5
           Projected Ending on hand      1780

-- 
David O. Thompson
Project Manager

LakeWest Group, Ltd.
Cleveland, Oh 44115
Office (216)-535-4020

==================================================================

----- ---- --- -- -> Important Offer <- -- --- ---- ---- --
              IMPROVE YOUR CLOSING RATIO

If you sell a service or an intangible product, we will
improve your sales closing ratio.  GUARANTEED!

See results within three months.
http://www.gapent.com/services/sales_strategy.htm

----- ---- --- -- -> Important Offer <- -- --- ---- ---- --

===================================================================
  [4]  International Calling
===================================================================
Our moderator asked...
 > Does this work for you in Bermuda?  How are telephone charges
 > there?  What other costs do you incur that we may not see in
 > other countries?

No, unfortunately it does not work in Bermuda. Mainly because the local 
phone company manages to block out a lot of access dialing when it wants 
to.  For example, I used to use a callback company from here and the Telco 
blocked all calls to the callback number. Callbacks are now illegal in 
Bermuda with the possibility of a $50,000 fine or 2 years in jail for 
violators!!

To give you an idea of telephone charges.

Local calls have a $26 per month connection charge which includes 50 calls. 
Overcalls are 20¢ each for up to 1 hour and then 20¢ per hour or part 
thereof. This covers calls in a country of 21 square miles.

For international calls (long distance does not exist), the lowest rate 
possible is 16¢ for VOIP through a local ISP on evenings and weekends. 
Regular calls cost 60¢ to US, Canada & UK at daytime rates.

Cellular calls (on Island) are between 25 & 50¢ per min. depending on your 
plan.

There are no special deals of free phones when you sign up or any other 
such luxury. We also pay a Government tax of $2 per month for having the 
service.

I am sure you found similar prices and problems when you lived in B.V.I.

Having said all the above, service is generally very good and there is not 
a lot of small print in agreements. Also, we are not being constantly 
bombarded by phone marketing (yet).

BTW The price of gas is now US$1.38 per litre or approx $5.22 per US gallon!

Sorry if this went on a bit, I could write plenty more about Bermuda not 
being a 'tax haven' - but will leave that until another time!!

Best regards

Richard Woolnough
Bespoke Solutions Ltd
www.BespokeSolutionsLtd.com
+1(441)295 0951
We can tailor your business

+++ [Moderator's Comments] +++
Thanks Richard.  It's the simple things that companies forget when setting 
up a business offshore.  I assume your Telco is Cable & Wireless, who has a 
bad habit of blocking those callback numbers.  Each time we used a new one, 
it got blocked quickly.

Telephone charges will kill you.  With the plan we now have we pay 5 cents 
a minute to call UK or Canada; France & Germany 7 cents a minute; China 11 
cents; Japan 10 cents; Bermuda 15 cents; BVI 20 cents.   Our rates in the 
BVI were similar to what you have, and our customers were in 110 countries 
worldwide.  When we first setup there, our founders cell bill was $4,000 
the first month!

I am curious about why Bermuda is not a tax haven, especially when 
companies like Stanley Tools moved there to save taxes (they did return to 
CT however).

George

==================================================================
  [5]  P2P is OK
==================================================================
Wayne Cunningham, Senior Editor at CNET Download.com reports...
Last week, a federal judge threw out a lawsuit by the RIAA and MPAA against 
Grokster and Morpheus for copyright infringement. The judge concluded that 
though the technologies could be used for copyright infringement, they are 
legally neutral because they can also be used for legal file trading. So 
nobody is going to break down your door just for having a P2P client 
installed on your computer. However, according to news reports, the major 
labels might have other tricks up their sleeves, including Trojan horses 
that may shut down your computer, slow down your Internet connection, or 
cause other damage. File sharers, beware.

Details at...
http://news.com.com/2100-1027-998363.html
http://news.com.com/2100-1027_3-999612.html

+++ [Moderator's Comments] +++
Seems like a victory for those who do trade songs.  It's about time the 
RIAA and MPAA get's on the train not under it.  Rather than fight the 
trading of music, they need to figure a way to make songs available to the 
public via the Internet.  Looks like Apple figured it out with iTunes (see 
below).  If they can sell 1 million songs in a week and only to MAC owners, 
can you imagine what happens when they open it up to the rest of the world?

George
===================================================================
  [6]  iTunes store: More than 1 million sold
===================================================================
Apple Computer's new online music service sold more than 1 million songs 
during its first week of operation, the company said Monday.

The early sales success suggests that people will pay for music downloads 
if given the chance, analysts say. "It clearly shows there was some pent-up 
demand in the Mac community for a legal way to buy and download digital 
music," Jupiter Research analyst Michael Gartenberg said.

On Tuesday, Apple plans to add 3,200 new tracks to the music store, 
including Michelle Branch's album "The Spirit Room" and the catalog of 
music from Alanis Morissette.

The first version of the iTunes Music Store, which is available only for 
Macs, offers a vast catalog of music from the five major record labels. 
Singles sell for 99 cents each, and many albums go for $9.99.

Apple noted that half the songs were purchased as part of albums. Record 
labels have long raised concerns that online sales of single tracks would 
further sap already sagging album sales.

Details at...
http://news.com.com/2100-1027-999701.html

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