ETD: 834 Linux-Based Datavantage POS; IBM To Add Hosted Service for Web Conferencing; Christmas Shopping 2004: Up 5.6 Percent

E-Tailer's Digest etd_post at gapent.com
Thu Nov 11 05:19:07 GMT 2004


  E-Tailer's Digest --- Everything for the  Retailer
  Issue #0834            November 11, 2004
  George Matyjewicz, Moderator         mailto:georgem at gapent.com
  Published by:  GAP Enterprises, Ltd.  http://www.etailersdigest.com
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  CONTENTS

  [1]  Greetings
  [2]  Linux-Based Datavantage POS
  [3]  IBM To Add Hosted Service for Web Conferencing
  [4]  Christmas Shopping 2004:  Up 5.6 Percent

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  [1]  Greetings.
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Hi All:

I read about a Linux-based POS system that fascinated me.  Is Linux 
becoming mainstream with business applications?  Or are there still only a 
few out there?  Do any of the major software houses offer Linux-based 
solutions?

IBM sure is moving slowly now-a-days.  They really missed the boat by 
letting Microsoft becoming the leading player in the corporate world, when 
they had the best groupware solution on the market.  Lotus Notes had 90 
million users worldwide, which is way down now.  So what do they do?  Enter 
the hosted Web Conferencing arena!

Pam Danziger has an excellent report on Christmas shopping so far this 
year.  How are you doing?

44 days until Christmas - 6+ weeks!  What are you doing this year to 
increase business?

Tell us about your business which will remain  for posterity at 
our  "Members: Who Are You?" site.   Anything to do with the retail world, 
i.e., supplier, retailer, consulting, 
etc.  http://etailersdigest.com/resources/members/index.htm And we have a 
form there for you to tell us about you.  As I said when I first proposed 
this idea, we have "known" each other for a long time, yet we often don't 
know anything about each other.   So, tell us who you are and what you do.

Now, let's get to everything for the retailer.

Sincerely


George Matyjewicz, PhD
Chief Global Strategist, GAP Enterprises, Ltd.
mailto:georgem at gapent.com
http://www.etailersdigest.com

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  [2]  Linux-Based Datavantage POS
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  Ritz Camera Centers selects Datavantage Xstore as its new POS and store 
management application. The Beltsville, Maryland retailer operates more 
than 1,100 photo locations and 110 Boater's World Marine Centers.

The retailer will implement the solution in both store formats on a Linux 
operating system and a PostgreSQL open-source database.

Ritz Camera selected the solution because its Java architecture flexibility 
in selecting an operating system and database. Xstore also offers a 
dynamic, easy-to-use interface that can shorten training time for store 
associates.

"Our existing POS lacks the flexibility and functionality available in an 
open-source, Java-based platform such as Xstore," says Bob O'Hern, vice 
president of information systems for Ritz Camera Centers.

The retailer plans to use the solution's deal pricing accuracy and labor 
management tools to improve its store efficiency and enhance its customer 
service experience.

Article at...
http://www.imakenews.com/edgellris/e_article000325337.cfm?x=b3VGkHD,b1PJcv1q

+++ [Moderator's Comments] +++
What interested me in this article was the fact that it operates on the 
Linux O/S.  Does anybody use Linux-based software applications?  Or is 
Linux mainly for developers?  IMHO, it is a great O/S that operates very 
efficiently and should be able to do well in the POS world where you need 
speed and efficiency.

Anybody have any experience with a Linux-based application?

George
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  [3]  IBM To Add Hosted Service for Web Conferencing
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The Yankee Group predicts the worldwide market for Web conferencing 
services will grow to US$700 million this year, compared to $480 million a 
year ago. IBM's Lotus Web Conferencing Service is nothing new, but the 
hosted aspect of its offering is. The subscription-based approach makes the 
service more affordable for the SMB market.

In a move to compete in one of the Internet's fast-growth markets, 
IBM  yesterday announced plans to start offering hosted service for its Web 
conferencing. Big Blue will target small- to mid-sized businesses (SMB) 
with an offering planned for December.

Web conferencing software integrates teleconferencing and the Web to allow 
users to gather in an online forum. Web conferencing allows real-time 
collaboration and document sharing.

Analysts call it a smart move. IDC reports global sales of hosted software 
is expected to grow at a 26 percent annual rate, from $2.1 billion in 2002 
to $8.1 billion in 2007. That figure represents exponential growth compared 
to traditional software sales.

IBM faces some entrenched competition in the hosted Web conferencing space 
from WebEx Communications, a leading provider with ever-growing revenues. 
The company recently reported 20 consecutive quarters of revenue growth.

Microsoft entered the market last year with its acquisition of PlaceWare, 
which has been made over as Live Meeting. Macromedia   also entered the 
fray recently with its Breeze online presentation service. Others are also 
vying for a slice of the hosted Web conferencing pie.

Can Big Blue make a big splash in the market? Paul Ritter, research 
director for Wainhouse.com, told the E-Commerce Times that IBM has to give 
it a shot.

"IBM needs to help the users of its Lotus Sametime, Lotus Notes and Domino 
see the benefit of Lotus Web Conferencing," Ritter said. "If IBM can do 
that, it gives them a real leg up because they've got more than 10 million 
users. That is a good base to tap into."

While Ritter said IBM still needs to overcome marketplace confusion about 
being slow to change the names of its products and the stigma of the "mish 
mash" that it has created in the Lotus line, Big Blue is nonetheless poised 
to capitalize on the market trend toward converged communications.

"IBM Lotus has a platform on which to build that satisfies the growing 
demand in the marketplace for a single unified solution," Ritter said.

Of course, IBM is not the only one. One of Microsoft's publicly stated 
goals is to introduce a complete converged communications platform. Other 
players are also racing toward that Holy Grail.

"Firms like WebEx, Raindance and other providers will have to keep an eye 
out for big companies like Microsoft and IBM Lotus because they have a lot 
of dollars they can throw into this," Ritter said.

Article at...
http://www.ecommercetimes.com/story/38039.html

+++ [Moderator's Comments] +++
We use WebEx almost daily and find it to be an excellent tool.  IMHO, IBM 
is very late getting into this market.  In it's heyday, Lotus Notes had 90 
million users worldwide.  I don't know the number today, but it is down 
significantly as major corporations moved on to other platforms.

Lotus Notes happens to have the best natural replication tool of any 
groupware product.  A user can replicate a database to a laptop, work 
offline, and replicate back to the server.  Conflicts are identified by 
field.

So why not go one step further and offer worldwide Web Conferencing?

George

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  [4]  Christmas Shopping 2004:  Up 5.6 Percent
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Before the election, consumers were expected to increase their holiday gift 
spending by a modest 4.5 percent.  But a survey conducted by Unity 
Marketing (www.unitymarketingonline.com) post election points to an even 
more positive outlook. The re-election of President Bush will be very good 
for gift shopping this year.  Consumers overall are likely to increase 
their holiday gift spending by 5.6 percent, from $648 last year to $678 
this year.

Shoppers' psychology got a boost once the campaign was over.  Consumers 
feel better than they did a month ago thanks to the closure of knowing who 
our president is for the next four years.

That will translate into more generous gift-giving this holiday season, 
especially among consumers Unity identifies as 'serious' gifters (i.e. one 
who spent $250 or more through October on gifts).  That highly-involved 
gift shopper, who comprises about 60 percent of the total gifting market, 
will spend 6.3 percent more this year, up from $843 in 2003 to $896 this 
year," Danziger explains.  The 'serious' gifter is most likely to be a 
woman, aged 25-to-54 years old, with a household income averaging over 
$50,000.

Entertainment Tops Gifters' List, but Store Gift Certificates Will See 
Greatest Boost in Giving

Shoppers are going to turn first to entertainment and/or recreational goods 
as gifts this year.  Hot items will include electronic entertainment 
equipment (i.e. hardware) and  entertainment media (i.e. software), as well 
as photographic equipment and back-to-basic toys.

Next on shoppers' gift lists will be clothing, fashion accessories and 
jewelry and watches.  Shoppers this year will be drawn to more luxurious 
costume and 'faux' jewelry that makes a strong fashion statement for under 
$100.

An increasingly popular gifting alternative this year will be store gift 
certificates. Last year about 53 percent of gifters gave a store gift 
certificate, while 63 percent this year say they are very or somewhat 
likely to choose this gift.  Retailers are beginning to get smart about 
this most profitable gift offering and are combining token gift items like 
chocolates with a gift card, thus vastly increasing the gifting pleasure on 
Christmas morning.

A traditionally popular gift category that may get less attention this year 
is home furnishings.  While 48 percent of gifters chose a home gift last 
year, only 40 percent say they are likely to give something for the home 
this Christmas.  With people fighting to eliminate household clutter, many 
gift recipients will get greater satisfaction from a gift that they can 
enjoy, like gourmet food, wine, or candy or something more personal such as 
perfumes and bath products.

Only beginning to rise on the gift-givers' radar screen are gifts of 
experience, such as a day at the spa, a fine dining experience, a ticket to 
the opera or a favorite jazz club.  Nearly one-third of the 'serious' 
gifters plan on making an experiential gift this Christmas.

The results of this year's Christmas holiday gifting survey updates Unity 
Marketing's Gifting Report, 2004 Update:  The Who, What, Where, How Much 
and Why of Gift Giving and Shopping.  This consumer insight study of 
gifting combines qualitative and quantitative research among gift 
givers.  It reveals gift giving incidence and spending by holiday and 
occasion, including seven major gifting holidays and 12 gifting occasions, 
such as birthdays, anniversaries, weddings, friendship.  The key attributes 
of a good gift are presented, as are the types of stores where gifters 
prefer to shop.  How people choose across the range of gifting options is 
explored.  Finally the personalities of three different types of gift 
givers with different gifting motivations are 
explored.   http://www.unitymarketingonline.com/reports2/gifting/gifting.html

Pam Danziger, President
Unity Marketing
and author of Why People Buy Things They Don't Need
717-336-1600

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