ETD: 835 New business how-to; New Wave of Online Entrepreneurs; Luxury Consumer Spending Declines

E-Tailer's Digest etd_post at gapent.com
Tue Nov 16 12:37:50 GMT 2004


  E-Tailer's Digest --- Everything for the  Retailer
  Issue #0835            November 16, 2004
  George Matyjewicz, Moderator         mailto:georgem at gapent.com
  Published by:  GAP Enterprises, Ltd.  http://www.etailersdigest.com
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  CONTENTS

  [1]  Greetings
  [2]  New business how-to
  [3]  New Wave of Online Entrepreneurs
  [4]  Luxury Consumer Spending Declines

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  [1]  Greetings.
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Hi All:

We're looking at launching a new venture, and it occurred to me that many 
list members try the same thing, or seek help in how to start a 
business.  So, I thought we could come up with thoughts on how to start or 
expand a business.  Let's get your input.

Along the same lines, UPI reports the increase in auction sales with 
entrepreneurs attempting new ventures.  What do you think?

For those of us who sell to the luxury market, Pam Danziger, the guru of 
luxury marketing, reports that sales were down the third quarter of 2004, 
but are expected to rebound in Q4.

39 days until Christmas - less than 6 weeks!  And 10 days until Black 
Friday.  Are you ready? What are you doing this year to increase business?

Tell us about your business which will remain  for posterity at 
our  "Members: Who Are You?" site.   Anything to do with the retail world, 
i.e., supplier, retailer, consulting, 
etc.  http://etailersdigest.com/resources/members/index.htm And we have a 
form there for you to tell us about you.  As I said when I first proposed 
this idea, we have "known" each other for a long time, yet we often don't 
know anything about each other.   So, tell us who you are and what you do.

Now, let's get to everything for the retailer.

Sincerely


George Matyjewicz, PhD
Chief Global Strategist, GAP Enterprises, Ltd.
mailto:georgem at gapent.com
http://www.etailersdigest.com

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  [2]  New business how-to
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I came up with a brilliant idea for a new product, guaranteed to have 
global appeal, and a consumable item, which guarantees ongoing sales.  It 
came quite by accident, and takes into account a different use for an 
existing product.

It occurred to me that we all often come across such ideas.  Then, when 
that product comes to market, we say "I knew I should have...."  Well I 
won't let this one go.

So, in the spirit of learning, let's identify what needs to be done to 
start a new venture:

A.  Business Research
B.  Legal and Product Protection
C.  Sourcing Suppliers
D.  Marketing
E.  Fulfillment
F.  Warranty
G.  Accounting

So, let's try an exercise to see what we need to do.  I've setup many 
ventures in the past, so before I offer my solutions, I'd like to hear from 
you.  Are there other major areas to consider?  What are the details under 
each?

George
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  [3]  New Wave of Online Entrepreneurs
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"Selling items on an online auction site is a low-cost way to test your 
skills as an entrepreneur," Tony Lee, editor-in-chief of 
StartUpJournal.com, the Wall Street Journal's site for small businesses, 
said. "Selling online through eBay, Amazon.com and others can fill an 
income gap."

The technology that powers the online auctions at eBay.com -- and other 
online sites -- actually is creating a new way of life for many. Online 
entrepreneurs are springing up once again, as if it were the boom era of 
the 1990s, this time selling goods nationally with the same relaxed air of 
an old fashioned flea market.

Entrepreneurial Skills
"Selling items on an online auction site is a low-cost way to test your 
skills as an entrepreneur," Tony Lee, editor-in-chief of 
StartUpJournal.com, the Wall Street Journal's site for small businesses, 
told UPI's The Web in a statement. "Selling online through eBay, 
Amazon.com  and others can fill an income gap. Online marketplaces have 
made it easy for new entrepreneurs to get started with minimal investments."

"There are a lot of breakthroughs," Joseph T. Sinclair, author of "eBay 
Business: The Smart Way" (American Management Association Books), told 
UPI's The Web.

Sinclair, who lives in the San Francisco bay area, said there are more than 
50 million registered users on eBay alone but they are making moves to 
"double" their presence online by redeploying the raw data they use to set 
up their digital ads on eBay.

These new entrepreneurs, however, don't just put out an online shingle and 
do business, Sinclair said. They have to learn some HTML and Web design to 
make their site look good, they need to pick the best type of auction for 
each set of goods they sell, and they need to experiment with ad copy to 
see what sells, he added. They also have to guard against credit card fraud.

As in any business, however, there are problems online. Earlier this week, 
New York Attorney General Eliot Spitzer announced that eight eBay sellers 
were ordered to pay about $90,000 in restitution to 120 customers, stemming 
from three cases in state court in New York. The sellers were accused of 
making false bids and driving up the auction price of their goods, 
including a 1999 Jeep Cherokee sports utility vehicle that was sold online.

Details at....
http://ecommercetimes.com/story/38035.html
© 2004 United Press International. All rights reserved.
© 2004 ECT News Network. All rights reserved.

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  [4]  Luxury Consumer Spending Declines
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Luxury consumers’ confidence in the economy took a hit in the third 
quarter.  After rising to 102.7 in the second quarter, the Luxury 
Consumption Index declined to 96.0, down 6.7 points, according to Unity 
Marketing’s latest tracking study of the luxury market.

The Luxury Consumption Index measures the luxury consumers’ feelings and 
attitudes about their financial well-being.  The majority of luxury 
consumers (53 percent) felt their financial position was the same and no 
better than during the previous three months.  Further, nearly 40 percent 
said the country as a whole was less well off in the third quarter.

The market for luxury goods and services is driven by consumers’ feelings, 
certainly not needs.Luxury consumers (average income $136.5k) with their 
surfeit of material wealth have no pressing need to go shopping when things 
don't look promising.  Luxury consumers are in a unique position to wait it 
out when times are tough and that is just what they did in the third quarter.

Luxury Spending Drops in 3Q2004 but Predicted to Bounce Back in 4Q2004

In the third quarter only 19 percent of luxury consumers said they spent 
more on luxuries, as compared to 35 percent who spent more freely in the 
second quarter.  The link between consumer confidence and spending among 
affluents was marked by a 35 percent drop in average spending.

Thomas Bodenberg, economic forecaster for Unity Marketing and former 
Conference Board executive, comments, “The period from July through 
September was one of weakness in the stock market, as tracked by the Dow 
Jones Industrial Average.  Combine the flagging stock market with the 
political uncertainties from the presidential campaign and the affluent 
consumers simply decided to sit out the third quarter in terms of luxury 
shopping.  However, the rapid rise in the stock market following the 
election predicts a strong fourth quarter for the luxury market.”

This benchmark index of luxury buyers is calculated form a sample of over 
700 upper-income households throughout the United States.  This panel, with 
household incomes over $75,000 (one-third $150,000 or more) represents one 
of the largest longitudinal studies of high-end luxury consumption of goods 
and services.  Panelists reported purchasing behavior of luxury goods and 
services over the past three months, as well as attitudinal and expectation 
data about luxury brands and categories, their households and the health of 
the economy in general.

Specifics included in Unity Marketing’s Luxury Tracking Study are purchase 
incidence and spending, where purchases were made and expectations of 
future purchases on:

o  Home Luxuries, such as electronics and photography equipment; linens and 
bedding; kitchenware, cookware and housewares; furniture, lamps and 
lighting and floor coverings and rugs; outdoor, lawn, patio and garden; 
kitchen appliances, bath and building products; home decorating fabrics, 
window and wall coverings; tabletop, dinnerware, flatware, servingware, 
figurines and decorative accents; and art and antiques.

o  Personal Luxuries, such as clothes and apparel; fragrances, cosmetics 
and beauty products; fashion accessories; automobiles and jewelry and watches.

o  Experiential Luxuries, such as fine dining; luxury travel; 
entertainment; and spa, beauty treatments and cosmetic surgery.

Pam Danziger, President
Unity Marketing 717-336-1600
and author of Why People Buy Things They Don't Need
new book "Let Them Eat Cake:  Marketing Luxury to the Masses — as well as 
the Classes"
Unity Marketing publishes its Luxury Tracking Study quarterly with the next 
due in January 2005.
For more information, visit 
http://www.unitymarketingonline.com/reports2/luxury/luxury3.html

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