ETD: 870 Product sourcing sites; Small Business Cons; IBM Spams the Spammers

E-Tailer's Digest etd_post at gapent.com
Tue Mar 22 12:16:47 GMT 2005


  E-Tailer's Digest --- Everything for the  Retailer
  Issue #0870            March 22, 2005
  George Matyjewicz, Moderator         mailto:georgem at gapent.com
  Published by:  GAP Enterprises, Ltd.  http://www.etailersdigest.com
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  CONTENTS

  [1]  Greetings
  [2]  Product sourcing sites
  [3]  Small Business Cons
  [4]  IBM Spams the Spammers

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  [1]  Greetings.
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Hi All:

List member Janet Attard is looking for sites for sourcing of 
products.  Which sites do you use?

As a small business owner, you are susceptible to scams which are different 
than those directed to consumers, and, perhaps more costly.  It's something 
you should be aware of, and know how to control.  IMHO, every business 
owner/manager needs a good independent advisor - either a business-savvy 
person or your accountant - who can advise you on the intricacies of 
business.  Unfortunately, many CPAs cannot guide you.  Rather they present 
the numbers after the fact.  Heed these warnings.

IBM has announced a new service to spam the spammers.  It's going to be 
interesting to see how effective it may be.  Can you imagine an Internet 
without all the spam?  Maybe we will return to the "good ol' days." eh?

Tell us about your business which will remain  for posterity at 
our  "Members: Who Are You?" site.   This is a courtesy to our members who 
contribute to our forum, and not merely a way to advertise for 
free.  Anything to do with the retail world, i.e., supplier, retailer, 
consulting, etc.  http://etailersdigest.com/resources/members/index.htm And 
we have a form there for you to tell us about you.  As I said when I first 
proposed this idea, we have "known" each other for a long time, yet we 
often don't know anything about each other.   So, tell us who you are and 
what you do.

Now, let's get to everything for the retailer.

Sincerely


George Matyjewicz, PhD
Chief Global Strategist, GAP Enterprises, Ltd.
mailto:georgem at gapent.com
http://www.etailersdigest.com

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  [2]  Product sourcing sites
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There are a few (maybe more than a few) sites on the web that are/claim to 
be wholesale product directories. Some charge a monthly fee to be able to 
view the listings.

Has anyone here tried any of them, and are they any good?  Are any of them 
not worth the time to fill in your credit card info?

What do members of this list think is the best and fastest way to find 
products for resale.

--Janet Attard
Business Know-How Small Business Resource Center
http://www.businessknowhow.com
Free newsletter: www.businessknowhow.com/subscribe.htm

+++ [Moderator's Comments] +++
Excellent post Janet.  Everybody seeks sourcing information.

One source for giftware is Gifts & Dec Product Wire which is a free 
newsletter announcing new products.  You can subscribe here 
http://www.giftsanddec.com/subscribe.asp  List members Quinn Halford, 
Editor In Chief and Matthew Kalash, Managing Editor are frequent 
contributors to ETD.

Another source is the National Mail Order Association 
http://www.nmoa.org/  List member John Schulte
  frequently offers sourcing information and a place to see new products.

Does anybody have any others?

George

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  [3]  Small Business Cons
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If you think scams only happen online, you're wrong.  They happen to small 
business owners every day.  If you don't have a good CPA or a business 
advisor, you need one now.  Your CPA shouldn't only prepare financial 
statements (after the fact, I might add).  Rather the CPA should advise you 
on how to improve your operations  and become more profitable.  Business 
Week published these oldies that continue to proliferate throughout the 
business world.

Toner fraud.
One of the things small-business people pride themselves on is paying their 
bills on time, so they tell the person in charge of accounts payable to pay 
as soon as the invoices come in. The people doing the books may not have a 
lot of familiarity with the company, so they don't know if an invoice comes 
from a legitimate vendor or not.

The office manager is trained to be very open and friendly, not suspicious. 
So when a con artist calls and says they're a copier-service company and 
they need to get the copy machine VIN numbers, that person jumps up and 
gets them. The guy posing as a copier-service representative gets all the 
details on the make and model, and then gets the name of the person who 
handles ordering.

Your customer-friendly staff gives it all to him, and two weeks later you 
get toner and paper arriving COD, directed to your office manager. The 
staff signs for it and the accounts payable person pays for it, but the 
toner is not only twice as expensive as it should be, it's also low-quality 
and will completely gum up your machine.

This is a scam that has been going on for 28 years, and just as many fall 
for it now as did during the '70s. They do the same thing sending you 
overpriced paper and light bulbs that are basically worthless.

Hijacked Phone Service.
There are a lot of ways to hijack your phone service, so that when you call 
an 800 number to return a fax survey, for instance, the call rolls over to 
a 900 number after the fax goes through and your line gets tied up for a 
long time at a high cost per minute. There's an announcement on the line 
telling you that it's a pay-per-minute call, but since no one's monitoring 
the fax machine, no one hears that. Some businesses find hundreds of 
dollars on their phone bills that they can't account for, but they pay them 
because they aren't watching closely.

Free Money.
Another clever one is the con artist who sends your company a check for a 
small amount. Your bookkeeper doesn't know what it's for, but he stamps and 
deposits it anyway. Turns out there's very small print on the check stating 
that you agree to a monthly withdrawal from your account. Once your company 
has signed off on that, and the scammer has your account number on the back 
of the check, he starts siphoning a small amount from your account -- so 
small that nobody notices it until hundreds of dollars are gone.

Prevention.
It's all about education. Your accounts-payable person should act as a 
guard at the front door -- and at the door to the checkbook -- watching 
very closely what's coming in and going out. You need to institute strict 
controls in the accounting department. The handling of invoices, for 
example, should be centralized, and authorization should be closely 
checked. Anybody who makes purchases or writes checks has to know the red 
flags to look for. If they don't, they're going to be taken advantage of.

Details at...
http://www.businessweek.com/smallbiz/content/mar2005/sb20050317_9857_sb006.htm?campaign_id=nws_smlbz_mar22&link_position=link3

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  [4]  IBM Spams the Spammers
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The most-common spam defense used to date -- software filters that attempt 
to identify and block out the unwanted messages -- hasn't stopped the flood 
of Viagra pitches, cut-rate mortgage offers, and solicitations for 
foolproof investment schemes swamping many inboxes. Some recent studies say 
50% to 75% of e-mails carried over the Internet are spam.

An alternate approach -- counterattacking, in effect -- has been available 
for some time to users of open-source software, for which code is posted 
free of charge on the Internet. But adoption in corporate offices has been 
slow, partly because of fears of exposing companies to certain liabilities 
-- especially if a target is actually innocent of spamming.

But now the practice is going mainstream. IBM is expected to unveil today 
its first major foray into the anti-spam market with a service, based on a 
new IBM technology called FairUCE, that uses a giant database to identify 
computers that are sending spam. One key feature: E-mails coming from a 
computer on the spam list are sent directly back to the machine, not just 
the e-mail account, that sent them. The more spam that comes out, the more 
vigorous the response.

"We're doing it to shut this guy down," says Stuart McIrvine, IBM's 
director of corporate security strategy. "Every time he tries to send, he 
gets slammed again."

The IBM move follows security giant Symantec Corp., which released a new 
product in January that uses a similar technology called "traffic shaping" 
to slow connections from suspected spam computers.

Trapping spammers is sometimes called "teergrubing," from the German word 
for "tar pit" -- as in, spammers get stuck. It is the equivalent of 
answering a telemarketer's phone call, "saying 'Hi, how are you,' and 
setting the phone down and seeing how long he'll talk before realizing 
there's no one on the other end," says Tom Liston, a computer-security expert.

Teergrubes exploit some convenient features of the Internet, which was 
designed to be a polite method of communication. Computers -- including 
e-mail servers -- that chat back and forth in the Internet's electronic 
protocol will courteously wait to see that their data has been received 
before sending more. Typically, such acknowledgments come in a matter of 
milliseconds. A computer set up to teergrube will languorously stretch its 
responses out to minutes -- effectively tying up the spamming machine and 
reducing its ability to pump out messages.

Many large companies, particularly those in the financial services 
industry, are required by regulators to archive all incoming e-mail. 
Cutting it off before it ever arrives means there's less junk that needs to 
be stored.

Details at...
http://online.wsj.com/article/0,,SB111145446881685808,00.html

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