ETD: 909 Poor Site Planning; The Taxman Cometh; Not So Luxury Market

E-Tailer's Digest etd_post at gapent.com
Thu Aug 4 01:57:41 GMT 2005


  E-Tailer's Digest --- Everything for the  Retailer
  Issue #0909           August 4, 2005
  George Matyjewicz, Moderator         mailto:georgem at gapent.com
  Published by:  GAP Enterprises, Ltd.  http://www.etailersdigest.com
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   CONTENTS
  [1]  Greetings
  [2]  Poor Site Planning
  [3]  The Taxman Cometh
  [4]  Not So Luxury Market

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  [1]  Greetings.
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Hi All:

Looks like the taxman is coming.  Starting October 1, eighteen U.S. states 
will begin collecting sales tax on Internet sales.  If you sell retail 
online, you better get prepared.

List member Javilk has some input on site planning.  John is a genius when 
it comes to search engines and site planning.  I learned a lot from him, 
and I'm sure you would have or will also.

Pam Danziger always has stuff on the luxury market - her speciality.  But 
what about the not-so-luxury market?  The market for singles and/or 
apartment dwellers?  What do you think?

Now, let's get to everything for the retailer.

Sincerely


George Matyjewicz, PhD
Chief Global Strategist, GAP Enterprises, Ltd.
mailto:georgem at gapent.com
http://www.etailersdigest.com

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  [2]  Poor Site Planning
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Our moderator wrote...
 > I also tried to explain how search engines don't like JavaScript.  The
 > search engine spiders cannot read Javascript, can get hung up, and can
 > possibly leave your site. Search engines like pages that have actual body
 > content as close to the top of the source code as possible.

Gee George, where did you first hear about that.  Could it have been me, 
back in the dark ages of the mid 90's?

The top 3K of your home page is THE MOST important piece of text anywhere, 
for it alerts the search engines of your site and helps them determine how 
to index your site and where to crawl in it.

Splash pages are a mistake

Scripted navigation, where it obscures the URL itself, is the kiss of 
death, unless other navigation exists.

More and more people, fed up with pop-ups, mal-ware, and just ads blasted 
in their face, turn java and javascript OFF! It's the first thing I show 
clients how to do, so they can keep it off everywhere except where they 
absolutely, positively have to turn it on.

Flash is unindexable.

PDFs are for printing. As web pages, they are awkward, burn CPU time (and 
laptops don't like heat).  PDFs, what some of us call pod-finks, are enough 
of an anathema that GOOGLE provides a link to a translation for PDF pages 
-- a translation that's nowhere near what a good webmaster can do with 
HTML.  Get the hint?

Don't put too much in your meta tags. Anything in the keyword tag should 
occur again in viewable content within the first 3,000 bytes. Yet how many 
tools put their advertising in the head section, robbing you of the most 
valuable text space on your web site?

And of course, Frames... frames are a web crime!


 > <SCRIPT LANGUAGE="JavaScript" SRC="externalfile.js" ></script>

RIGHT!!!  And make sure you can use your page if the js file is 
missing.  Because if your visitor has turned his javascript off... It's not 
going to work even if it is in the page.  Temporarily moving that js file 
is an easy way of testing the page for search engine crawler and non-java 
visitor access.


-javilk-  mall-net.com
------------------- IMAGINEERING --------------------
----- Advice, Analysis, Strategies, Development -----
---- Got a problem? Give us a call! 408-705-2284 ----
  Serving the World for three generations, since 1933
-----------------------------------------------------
+++ [Moderator's Comments] +++
Of course I thought of you with this stuff.  You are the guru.

BTW, I don't seem to be getting your excellent keyword use list 
anymore.  Are you still publishing?  It is the greatest resource available 
for SEO (Search Engine Optimization).

George

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  [3]  The Taxman Cometh
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States Create Voluntary Online Tax System

Beginning Oct. 1, at least 18 states will collect taxes from online sales 
voluntarily, offering a year of amnesty to companies that have not reported 
online transactions in the past.

The action falls under the auspices of the Streamlined Sales Tax Project, 
which began five years ago and has been pushed along by a series of 
lawsuits from states seeking taxes from online and mail sales. Over the 
past five years, 40 states have shaped this initiative, meeting frequently 
with retailers to decide on incentives to bring businesses into the 
voluntary program.

The 18 states have contracted software vendors to create free tax 
collection and remittance software for online merchants participating in 
the program, starting this fall.


Retailers Signing Up
Online merchants will collect and remit taxes for sales originating in any 
of 11 states that have fully amended their state laws to comply with the 
project's standards. In the other seven states, collection is optional 
until their tax codes are brought into compliance. In either case, taxes 
that retailers collect are based on the rates in effect where the buyer 
lives and retailers will be compensated for the cost of collecting and 
remitting that revenue to the states.

More than 30 major retailers already have agreed to join the program, Diane 
Hardt, of the Wisconsin Department of Revenue, told United Press International.

"There's more of them at the meetings than us," Hardt said. "This is 
perfect for stores that have a physical store, but an online presence as well."

One of the main selling points of the program to businesses is the offer of 
one year's amnesty to companies that may not have been reporting their 
sales diligently, Stephen Kranz, tax counsel for the Council on State 
Taxation, an industry trade association in Washington, D.C., told UPI.

"I think there are a fair amount of companies who will want to get involved 
because of the amnesty," Kranz said. "The first wave will be the 'bricks 
and clicks' people and companies who have traveling sales people. Those 
companies are the ones who have the most to gain by having their past 
mistakes forgiven."

Legal Action
Major retailers tied up in legal battles over whether they owe sales taxes 
for online purchases also will be among the first to take advantage of the 
amnesty, he said.

On May 31, a California state appeals court ordered Borders.com, the online 
division of the bookseller Borders Group (NYSE: BGP) , to pay US$167,000 in 
back taxes, because the company allowed customers to return products at 
their physical stores.

Illinois sued Barnes and Noble, Blockbuster, Gateway and several other 
major retailers in 2003 for failing to pay millions of dollars in taxes on 
Internet sales. Wal-Mart.com, Target and its affiliate Target.Direct, and 
Office Depot (NYSE: ODP)  settled those lawsuits in December 2004, paying 
the State of Illinois $2.4 million.

States supporting the plan hope others will join their initiative and press 
Congress to pass legislation to overturn a 1992 Supreme Court ruling, in 
which the justices ruled that mail-order merchants -- and, consequently, 
online merchants -- did not need to collect taxes in states where they did 
not maintain a physical presence. Because of the extremely variable tax 
laws in different states, the court reasoned that tax collection would be 
an undue hindrance on interstate commerce.

Legislators introduced bills in 2000 and 2003, but they did not reach the 
House or Senate floor. A revised bill is being offered and Hardt said she 
would count a hearing as a victory this year.

Revenue Lost
Online sales accounted for more than $104 billion in 2003 and state and 
local governments lost an estimated $15.5 billion in revenue, because they 
could not effectively collect sales and use taxes on e-commerce purchases, 
according to a report commissioned by the National Governors Association 
and the National Conference of State Legislatures.

Full members of the project include Indiana, Iowa, Kansas, Kentucky, 
Michigan, Minnesota, North Carolina, Nebraska, Oklahoma, South Dakota and 
West Virginia. New Jersey will become a full member Oct. 1. Arkansas, North 
Dakota, Ohio, Tennessee, Utah and Wyoming are associate members. Nevada and 
Hawaii are in negotiations to join, Hardt said.


Article at...
http://www.ecommercetimes.com/story/44785.html

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  [4]  Not So Luxury Market
----------------------------------------------------------------
Pam Danziger moderator wrote...
 > These shifts highlight major changes afoot in the tabletop market as
 > affluent consumers pick up their spending on dinnerware, but not
 > necessarily in the luxury end, but toward 'casual luxury' that they use and
 > enjoy, not store away in cabinets and hutches.

There's another market there.  The single mealers.  We (gasp!) eat out of 
our pots and pans because we eat alone.  Some of us are single, some 
divorced, some just having an evening snack, and some eating at our desks 
at work.  (At $39 for a microwave oven, it's an office accessory.)

Corningware had some elegance; we didn't feel so guilty about eating from 
it.  But Corningware is no longer made cooktop safe, and with the 
inevitable explosions the new junk produces on a burner, it has lost that 
upper class cachet it had in our parent's homes.

Over the years, there have been some elegant pieces, but they are few and 
far between.  And hauled between home and work often, they break.

What about us? How do we look good when someone drops in to our office at 
lunch time?  How do we assuage our guilt without burning too much of our 
valuable time? Because time, not culture, is what most of our busy lives 
are about. We miss the culture. So give us some hints, and we'll both 
profit from it.

-J-   (John, Javilk at mall-net.com)
CAUTION: I'm no chef, I only tell computers what to do.
Nothing in this document should be construed as culinary advice.

+++ [Moderator's Comments] +++
I'm truly happy you aren't dispensing culinary advice :-D

I understand your dilemma completely.  I still have two kids who are single 
and living alone.  And you need a market where the dishes are either 
disposable (perhaps nice plastic) or wash themselves.  It's amazing how 
many dirty dishes one can put in a sink ;-)

There are also travel issues for many ethnic groups who need special food 
when they travel, i.e., Orthodox Jews, Muslims, etc.  There is a market for 
travel food for these people, and they are used to paying premium.

There is another market that folks are missing - the apartment.  Apartment 
dwellers need apartment-sized furniture and stuff.  In NYC they do have 
planners for apartments and they take advantage of everything.  I had a 
friend who used one service and they even provided a shower curtain with a 
lot of pockets in it where you store things - shampoos, et.al, and other 
inside and towels or extra supplies on the outside.  It was actually quite 
clever.

Right now we live in a condo and had a difficult time finding approved 
coverings for our balconies.  Carpet or tile won't work, since they absorb 
moisture, which destroys concrete.  We finally found something at Ikea - 
"tiles" that resemble a boardwalk or deck. We also had a difficult time 
finding furniture for the balconies.

Ours is a 562 unit building.  Here in Northern NJ we have what is 
affectionately known as the "gold coast" - many high-rise condos with 
probably 50,000 units (or more) in total.  That's a market.  And they are 
all over the country - one of the fastest growing areas of real estate.

George


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