ETD: 933 Theory of Start-Up Ideas; Music powers a rise in online spending; Keyword Search Drives E-Commerce Holiday Traffic

E-Tailer's Digest etd_post at gapent.com
Thu Nov 17 04:58:29 GMT 2005


  E-Tailer's Digest --- Everything for the  Retailer
  Issue #0933          November 17, 2005
  George Matyjewicz, Moderator         mailto:georgem at gapent.com
  Published by:  GAP Enterprises, Ltd.  http://www.etailersdigest.com
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   CONTENTS
  [1]  Greetings
  [2]  Theory of Start-Up Ideas
  [3]  Music powers a rise in online spending
  [4]  Keyword Search Drives E-Commerce Holiday Traffic

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  [1]  Greetings.
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Hi All:

I recently came across a new POS product that 
links to Quickbooks.  I'm curious to know if 
anybody is using such a product now, and if you 
would be willing to comment for us?  I know there 
are a lot of them out there, and feedback would be nice.

Steven Owens has an interesting theory on startup 
ideas.  Remember the "good ol' days (late 
1990's)?"  Maybe this theory has some merit.  What do you think>

U.S. spending on online content grew 16 percent 
to nearly $1 billion in the first half of the 
year, driven largely by the growth in legal music 
services, according to the Online Publishers 
Association.  So why doesn't the music industry 
try harder to capitalize on this phenomena rather 
than fighting it and suing everybody?
.
What are you doing to promote your business this 
holiday season?  Keyword searches, e.g., Google 
Adword seems to be the best way to drive traffic, 
according to one company.  Has anybody had 
success with Adwords?  We tried them a number of 
times, and didn't get any decent results.  We 
will be trying them again soon with our cosmetic company.

Now, let's get to everything for the retailer.

Sincerely


George Matyjewicz, PhD
Chief Global Strategist, GAP Enterprises, LLC
mailto:georgem at gapent.com
http://www.etailersdigest.com

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  [2]  Theory of Start-Up Ideas
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I have been thinking about the general question 
of how you come up with a good startup idea, how 
you know it's good, etc.  A couple thoughts come 
to mind, that I'd like to bounce off people here for feedback.

Let's start with "business model", a popular buzz 
phrase back in the boom, but still worth keeping 
in mind.  In a nutshell, "business model" boils 
down to who actually pays, and why, and why they 
should pay you instead of somebody else?  "Why 
you" can be answered in a number of ways, which 
leads to my next thought, which is that possible 
ideas usually hinge on one of four, hmmm, call them dimensions or extremes:

1) rocket science
2) organizational muscle
3) marketing muscle
4) engaging a market

Rocket science is my short-hand for a 
knowledge-based edge.  It could mean something 
truly patentable/copyrightable that you control. 
It could mean productizing/capitalizing on 
freely-available but not-yet-in-mainstream-use 
research.  It could mean deep knowledge and skill 
in a difficult domain, or a particular technology 
that is not widely available for some reason.

Organizational muscle is the ability to throw 
lots of bodies at a problem, which lets you 
tackle problems that are difficult to "work 
smarter" at.  This could be a lot of bodies in a 
small amount of time, or few bodies over a long 
period of time (though that is less effective in 
software and high tech because knowledge more quickly becomes obsolete).

As an example of organizational muscle, consider 
solving a problem like building a desktop search 
engine that knows how to parse a zillion 
different file formats and index them.  Building 
a good search engine requires a little rocket 
science, though that technology is moving more 
into the mainstream these days.  But building 
parsers for the lions share of the file formats 
is a problem that you just have to throw lots of 
bodies or lots of specialized knowledge at.

Marketing muscle is an alternative to 
organizational muscle.  In my first version of 
this I had the two lumped together.  It's 
epitomized by the old joke "How many Microsoft 
programmers does it take to change a 
lightbulb?  None, Microsoft just defines "dark" as the industry standard."

IBM, for example, has both organizational and 
marketing muscle. IBM could decide to build 
import/export modules for every point of sale 
system out there - or they could decide to create 
a standard and use their marketing muscle to get 
people to move to supporting it. Since 
organizational muscle and marketing muscle so 
often go hand-in-hand, often it's both - throw 
some bodies at an 80/20 solution and use 
marketing leverage to get everybody else on board.

Lastly, you can engage a market - I'm using 
"engage" to mean identifying, knowing, and 
establishing a dialog, and "a market" to mean somebody who:

      - has a pain, a problem
      - is conscious of the pain, knows they have a problem
      - has the financial means to pay for a solution
      - has the practical ability to adopt the solution.

If you can engage a market about a solvable 
problem, a problem that doesn't require black 
magic (unobtainable rocket science) or boiling 
the ocean (unobtainable organizational muscle or 
market muscle), then you have an opportunity to create a solution and sell it.

-- 
Steven J. Owens
puff at darksleep.com


"I'm going to make broad, sweeping generalizations and strong,
  declarative statements, because otherwise I'll be here all night and
  this document will be four times longer and much less fun to read.
  Take it all with a grain of salt." - http://darksleep.com/notablog


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  [3]  Music powers a rise in online spending
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Driven largely by the growth in legal music 
services, U.S. spending on online content grew 16 
percent to nearly $1 billion in the first half of the year.

A study by the Online Publishers Association also 
finds that spending on entertainment and 
lifestyles services has surpassed the previous 
leader, personals and dating. People spent 45 
percent more on music and other entertainment, 
compared with 7.6 percent growth in finding love.

"We see an increasing appetite for consumers to 
turn to the Web not just for functionality but 
for fun," said Michael Zimbalist, the association's president.

Much of that results from the increased 
availability of high-speed Internet connections, he said.

The study was based on tracking by comScore 
Networks and excludes some types of content, 
including pornography, gambling and software.

Although the study did not break out figures for 
music, researchers credited that for most of the 
growth in entertainment. In that category, 
single-purchase sales — a song or an album — 
reached $115 million in the first half, compared 
with $126 million for all of last year.

Subscriptions still dominate, accounting for 57 
percent of entertainment spending.

Article at...
http://www.mysanantonio.com/business/stories/MYSA111305.2R.techbriefs.c0b7a34.html

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  [4]  Keyword Search Drives E-Commerce Holiday Traffic
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Keith Regan writes in E-Commerce Times....
"This is our season. This is the one that makes 
or breaks our year," said Jon Thralow. "This is 
the time of year when no one sleeps." But armed 
with the hottest online advertising tool, Thralow 
hopes to make all those sleepless nights 
worthwhile. "We've got our keywords in place and we're ready," he added.

For Thralow, Inc., the majority of its 
e-commerce  customers come from two sources: 
Those who go directly to its various sites, 
including binoculars.com, and telescopes.com, and 
those who find it through Google's AdWords listings.

"When somebody goes to Google and types in 'Nikon 
Monarch binocular' they are ready to buy," said 
Jon Thralow, director of technology and marketing 
at the Proctor, Minn. firm, which has made its 
way onto the Inc. 500 list of fastest-growing 
private firms for the second time this year. 
"That's the kind of traffic Google drives to us."

Strategic Spending
For that reason, Google AdWords makes up the 
largest portion of Thralow's marketing budget. In 
addition to the strong quality leads, the firm 
likes the flexibility of the online keyword 
buying system. "I probably log on and manage our 
AdWords at least twice a day," he said. "We are 
constantly making sure our keywords are working 
the way we thought they would and making adjustments based on our inventory."

Heading into the holiday season, hundreds of 
businesses are expected to follow Thralow's 
example, using AdWords from Google and similar 
products from Yahoo  and others to drive high-quality traffic to their sites.

And because the products offer flexibility, 
real-time reporting and other features, the 
retailers will be constantly adjusting their 
campaigns to make sure they are advertising the 
hot items and selling inventory that's stacking up.

David Fisher, director of the Google AdWords 
program, told the E-Commerce Times that Google 
advises businesses to put themselves in customer's shoes.

"They've got a lot of shopping to do, a big list, 
they want to bang it out as quickly as they can," 
he said. "Maybe an e-tailer has a holiday deal or 
a shipping offer, they should target that. They 
should think about their customers and how they might be thinking."

Growing Up
Though Google and its rivals don't pinpoint 
forecasts, keyword ad spending is expected to 
surge this holiday season along with e-commerce 
itself. The ever-important holiday season may 
even get an extra boost this year, with some 
analysts predicting that surging fuel prices and 
other factors may prompt more shoppers to turn to 
the Internet for more purchases.

Continuing to grow at the historic rate will be 
harder for e-commerce, which topped US$23.2 
billion in 2004, excluding travel, a 25 percent increase over the year before.

"Businesses have been ramping up for a few weeks 
now," said Fisher. "We certainly see that every 
year around this time. As we get into the 
beginning of the fourth quarter, they really 
start to think about gearing up. We start to see 
people approaching different ways and different 
keywords getting more interest."

Fisher said again this year AdWords will benefit 
from being suitable for businesses of all sizes, 
including small specialty retailers who might not 
otherwise be able to drive significant traffic to their niche sites.

"We have really big names, huge retailers, down 
to small little mom and pop stores that might 
even be people selling out of their own houses," 
he said. "The beauty is they can compete for the same keywords."

Being able to target certain ZIP codes or 
geographic areas or to run national campaigns 
also attracts advertisers as does the ability to 
cap daily click-through spending, which offers 
small businesses   with limited budgets some 
assurance they won't run over at a critical time.

Flexibility the Key
Fisher said the ability to quickly react to 
trends is another selling point of the keyword ad approach.

"Every year there's that one big item and often 
it's a surprise as to what it is," he said. "Once 
you notice that trend you can change your keyword 
mix to take advantage of what you have to offer."

The system also has built-in flexibility on 
specific keywords, with the ability to insert 
different ad copy on the same keywords. With 
real-time reports on what ads are driving clicks 
to a site, successful copy can be expanded while 
other creative not performing as well is dropped.

"You can update based on where you are for your 
business, down to the hour or day," Fisher added, 
meaning that early shoppers and last-minute 
shoppers can be targeted with different copy or 
offers on the same keywords. "The beauty of 
AdWords is that you don't have to lock in weeks or months ahead."

For Thralow as for many other e-tailers, the 
stakes are higher than ever heading into the last 
eight to 10 weeks of the year.

"This is our season. This is the one that makes 
or breaks our year," said Jon Thralow. "This is 
the time of year when no one sleeps."

But armed with the hottest online advertising 
tool, Thralow hopes to make all those sleepless 
nights worthwhile. "We've got our keywords in 
place and we're ready," he added.

Article at...
http://www.ecommercetimes.com/story/47254.html

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