ETD: 974 Do you Wiki?; Market Report — High Point; Tabletop Market Study

E-Tailer's Digest etd_post at gapent.com
Tue May 2 00:17:57 GMT 2006


  E-Tailer's Digest --- Everything for the  Retailer
  Issue #0974      May 2, 2006
  George Matyjewicz, Moderator         mailto:georgem at gapent.com
  Published by:  GAP Enterprises, Ltd.  http://www.etailersdigest.com
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     CONTENTS
  [1]  Greetings
  [2]  Do you Wiki?
  [3]  Market Report — High Point
  [4]  Tabletop Market Study

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  [1]  Greetings.
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Hi All:

I'm in Greensboro, NC until Wednesday 
evening.  We're reviewing a warehouse operation 
for a client, with the intent of upgrading the 
technology in use there.  I last did this project 
eight years ago, and the client more than doubled 
their volume (they are in $50 million range), and 
they want to double it again over the next five 
years.  So, we are looking at a total revamp, 
including automated material handlers, 
computerized belts and a triangularized picking 
system using RFID.  I'll keep you posted.

Do you Wiki?  We're interested in knowing of 
anybody is using Wiki, and, if so, how.

Bessie Nestoras and Maria Weiskott have a report 
on the International Home Furnishings Market 
trade show in High Point, which they publish as 
part of Gifts & Dec Magazine.  If you're in that 
arena, or want to get in it, read this market review.

Pam Danziger has information on their latest 
survey on the Tabletop Market.  Very interesting 
information.  This is another market that you might want to consider.


Now, let's get to everything for the retailer.

Sincerely


George Matyjewicz, PhD
Chief Global Strategist, GAP Enterprises, LLC
mailto:georgem at gapent.com
http://www.etailersdigest.com

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  [2]  Do you Wiki?
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In The Economist’s Technology Quarterly (part of 
the regular magazine) last week they had an 
article on Wiki, and I was curious to know if anybody is using Wiki?

For those who may not know, Wiki is a website or 
similar online resource or an online 
collaboration  tool  which allows users to add 
and edit content collectively.  (“Wiki wiki” 
means "rapidly" in the Hawaiian language).Users 
can freely create and edit Web page content using 
any Web browser. Wiki supports hyperlinks and has 
a simple text syntax for creating new pages and 
crosslinks between internal pages on the fly.

It is very similar to a Web Log (Blog), which has similar capabilities.

We are interested in it as a knowledge base 
within our company, and with clients.  I've used 
this concept once before, using blogs.  We had 
people in 15 offices throughout the world, and we set up a blog to communicate.

So, do you Wiki?  If so, how?

George

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  [3]  Market Report — High Point
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Springtime, and the weather is unpredictable. 
 From the cold, rainy opening day of the 
International Home Furnishings Market, we could 
easily have mistaken this even for one of the 
winter shows! Yet by late afternoon, the clouds 
had rolled away and the sun shone brightly on High Point.

Still, the bad weather didn't stop buyers from 
shopping, though — or partying, as we saw in many 
showrooms. Inclement conditions may have kept 
buyers in one building for most of the day (as 
some exhibitors told us), but vendors were definitely writing orders.

By evening, the party moved outdoors for the 
annual Home Accents Today (sister pub to Gifts & 
Decorative Accessories) event, featuring a lively 
band, tasty food and a decidedly upbeat mood. 
Indeed, the optimistic atmosphere that underlined 
the market tone in January seemed to have carried 
through the dank winter months intact; it’s a 
mood that bodes well for upcoming markets.
If there was any cloud over High Point — besides 
the one that poured buckets that first morning — 
it was discussion about the growing Las Vegas 
market. In showroom after showroom the question 
being asked was: “Will Las Vegas take over as the 
furniture market leader?” Even hotel and parking 
lot personnel voiced concerns about the 
possibility of a growing Vegas market. And for 
good reason: the International Home Furnishings 
Market is essential to the High Point economy.

Still, some admitted that competition — which 
High Point has never had — would bring needed 
innovation and renewal to the North Carolina market. Only time will tell.

Not Just For Kids Anymore

One of the biggest pieces of market news came 
from Drexel Heritage, which introduced the Walt 
Disney Signature collection of furniture. But 
make no mistake: this is one Disney line that’s 
not for children. The collection draws 
inspiration from the design studio of Walt Disney 
himself, and has the “blessing” of the Disney family.

There are 12 pieces in the line, including a 
leather sofa and club chair, sofa table, cocktail 
table and a desk made of rich wood with marble 
and nickel finishes in Art Moderne style. The 
collection is expected to ship in late fall.
Additional pieces are in the works, as is a line 
of accessories including lamps and rugs, expected 
to be ready for the fall market. The company will 
also be replicating Mr. Disney’s own chair — a 
seat his staff knew never to sit in when meetings were called.

Meanwhile, gift retailers will welcome news that 
the Swarovski line of Disney jewelry will be 
extended in 2007 to include fairies. The line 
will feature the best known of all Disney 
fairies, TinkerBell, coinciding with the first of 
a trilogy of Disney fairy movies based on books by Gail Carson Levine.

Jeannine D’Addario, director of marketing home 
and infant furnishings at Disney Consumer 
Products, told G&DA that the company will also 
add products to its jewelry line, including 
pieces inspired by Winnie the Pooh. The 
collection will feature jewelry, as well as gift 
items such as boxes, vanity trays and more. 
Retailers should also be on the lookout for a 
collection of Disney crystal and enamel jewelry, 
currently flying off the shelves in Japan, according to D’Addario.

Tickled Pink

Is pink the new black? Well, not yet — but it 
just might be, one of these days. Sometimes soft, 
other times brilliant, pink was spotted 
throughout the showrooms in a variety of product treatments.

In a throwback to the early sixties, Counterpoint 
by Interlude featured combinations of pink and 
gray, while Abigail’s showcased the color along 
with green. Pink was also seen in splashes around 
The Phillips Collection and Emissary Home and Garden.
In general, the colors of home accessories seemed 
to be toned down a notch, more muted compared 
with previous markets. Green — in a variety of 
shades including green wash and celadon — and 
turquoise could be seen everywhere. Lazy Susan 
grouped a selection of vases, glass bowls and 
frames in a verdant table display, and the green 
theme was seen in a vast array of products at 
Global Views, Arteriors Home and Andrea by Sadek.

But the big color story at Sadek was the 
emergence of black and white, with the company 
introducing a dinnerware pattern called Midnight, 
as well as a collection of accessories featuring 
a floral toile pattern. Both Abigail’s and DK 
Living told us that they will be introducing the 
popular color (or should we say, non-color) combination at upcoming markets.

Of course, shades of chocolate, cream and coffee 
showed up delectably in many showrooms. But 
bronze and copper tones also appeared to be 
trending up. Another metal, mercury — actually 
“antiqued mercury” — was featured by Arteriors 
Home. While standard silver and gold remain in 
fashion, the warmer metallic tones are finding fans among manufacturers.

Showstoppers

Global Views’ new drapes made of interlocking 
glass links are an expansion of the company’s 
successful C chandelier. The unique drapes make a 
dramatic statement, suitable for a modern home. 
They’ll be sold in 3’x8’ panels. Each panel is 
made up of 360 pieces of glass links — but will 
ship with 400 — and be sold for approximately $2,600.

Arteriors Home certainly impressed with its 
chandelier collection, which was introduced two 
markets ago. The company has expanded the line 
with a wide selection of crystal; the large black 
crystal chandelier hanging at the showroom 
entrance featured strands of black crystals with 
a single, yellow, quarter moon-shaped crystal.

Andrea by Sadek expanded its lamp collection with 
13 new pieces in its Vera Bradley line, as well 
as five lamps in its Sadek collection. The 
porcelain lamps feature traditional silhouettes 
with elegant patterns. Each is topped with a 
white shade, keeping the look simple while making it a bit more contemporary.

Bessie Nestoras and Maria Weiskott
Gifts & Dec Direct
http://www.giftsanddec.com/


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  [4]  Tabletop Market Study
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Consumers Want to Set Their Dining Table with 
Tableware that Reflects a Casual Luxury Lifestyle

The tabletop market has been on a slow growth 
trajectory for the past five years.  It reached 
$9 billion in 2005, rising only 3.1 percent from 
the previous year.  Its growth has lagged that of 
the housewares industry which it is a part.  The 
housewares market grew 4.5 percent in 2005 to 
$36.9 billion, according to a new consumer 
insights study from Unity Marketing on the 
tabletop market covering the dinnerware, 
glassware, flatware, servingware and tabletop decorative accessories markets.

Slow growth has put pressure on once prospering 
tabletop companies.  Some of the industry’s 
leading brands have been acquired recently — The 
Pfaltzgraff Company, Lenox, Royal Doulton —  and 
others, like Oneida, Syratech and Anchor Hocking, 
have fallen into bankruptcy.

People blame the industry’s struggles on many of 
the usual suspects, such as changing patterns of 
shopping and brides registering at specialty 
stores, rather than department stores, for their 
dinnerware patterns.  But something more fundamental has changed.

Consumers’ Tastes Have Changed toward a Casual Luxury Lifestyle

Consumers tastes have shifted toward a more 
casual, but luxurious, way of setting the 
table.People want tableware they can dress up and 
dress down depending on the occasion.  This 
affects marketers at both ends of the pricing 
spectrum, as people want tabletop that is better 
than everyday, but more casual than formal dinnerware.

In a survey of 1,300 recent tabletop consumers, 
nearly 80 percent agreed with the statement, “My 
lifestyle is more casual, so I prefer to set my 
table with more casual, less formal 
tableware.”  And two-thirds agreed with: “When I 
entertain, I prefer to set my table with upscale 
but casual dinnerware that is easy to care for 
and that I can put in the dishwasher.”

Consumers have changed how they define luxury in 
tabletop.  Luxury used to be  synonymous with 
formal tableware — china, crystal and sterling 
silver — but no more.  People want luxury that is 
both fashion-forward and elegant in style, but in 
an easy-to-care format and sold in stores where 
they like to shop. They also want to buy it open 
stock so they can pick the pieces they want.

For example, today’s younger consumers are 
members of the ‘Starbucks’ generation who drink 
coffee in 12 ounce mugs, not tiny five ounce 
cups-and-saucers.   Young men, who represent a 
powerful emerging market for tabletop as revealed 
in the study, complain that they can’t fit their 
fingers in the handle of traditional coffee 
cups.  Yet many tabletop companies insist on 
delivering cups-and-saucers to the customer, 
despite the fact that many people don't want them.

Too many tabletop companies have been slow to 
pick up on the shifts in consumer 
preferences.  Tabletop marketers have been 
notoriously product driven.  But they must listen 
to the consumer and adopt a consumer-centric 
business model.  Unity’s new Tabletop Market 
Report gives them the insights they need to 
understand their new casual luxury consumer.

Unity Marketing’s Study Provides Information 
Tabletop Marketers Can Use to Be More Successful

Unity Marketing’s Tabletop Market Report, 2006 
gives tabletop marketers the most current 
consumer information, so that they can start to 
move with the consumer market, not against 
it.   Tabletop marketers and retailers will get a 
new understanding of what today’s consumer wants 
when it comes to tableware to enhance their 
dining and entertaining experiences.  It examines 
what tableware consumers are purchasing, where 
they shop, how much they spend, their brand 
awareness and usage for over 40 tabletop brands 
and the reasons why they shop for tabletop.

The study includes results of seven focus groups 
with women active in the tabletop market, 
including one group conducted with brides and 
engaged women who registered for tabletop.  A 
quantitative survey among 1,303 recent tabletop 
buyers is also reported.  The survey sample had 
an average income of $69,300, slightly higher 
than the national average, and male/female ratio of 36 percent/64 percent.

A special feature in the Tabletop Market Report, 
2006 is a psychographic study of four different 
personalities types that make up the tabletop market:

To learn more about this study visit http://www.unitymarketingonline.com

Pam Danziger, President, Unity Marketing
717-336-1600
Author of Let Them Eat Cake:  Marketing Luxury to 
the Masses — as well as the Classes
New book, Shopping:  Why We Love It and How 
Retailers Can Create the Ultimate Consumer 
Experience, will be published Fall 2006.

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