ETD: 985 1,000th Issue?; Measuring Retail Results; Last Call for Research Sponsors.

E-Tailer's Digest etd_post at gapent.com
Thu Jun 8 13:04:48 GMT 2006


  E-Tailer's Digest --- Everything for the  Retailer
  Issue #0985       June 8, 2006
  George Matyjewicz, Moderator         mailto:georgem at gapent.com
  Published by:  GAP Enterprises, Ltd.  http://www.etailersdigest.com
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     CONTENTS
  [1]  Greetings
  [2]  1,000th Issue?
  [3]  Measuring Retail Results
  [4]  Last Call for Research Sponsors.

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  [1]  Greetings.
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Hi All:

I thank all who sent me comments about beyond 
1,000 issues.  I appreciate all your thoughts.  I have some information below.

How do YOU measure results in your business?  We 
all know that same-store sales measures retail 
performance in chain stores.  What happens if 
that goes away?  What do you think?

Pam Danziger is making a last call for sponsors 
for a new study by Unity Marketing.  I personally 
have obtained some of their studies and can say 
they are well done.  So, if you are in that field, consider this opportunity.

Now, let's get to everything for the retailer.

Sincerely


George Matyjewicz, PhD
Chief Global Strategist, GAP Enterprises, LLC
mailto:georgem at gapent.com
http://www.etailersdigest.com


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  [2]  1,000th Issue?
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I received quite a number of comments from list 
members asking me to keep going after #1,000.  All said basically the same...

You asked should you continue after issue 1000 ­ 
I DO hope you decide to keep going ---
You are one of the pubs that is still there “from 
the early years” --- many of us have moved on to other things ­
But I still read your e-zine every issue 






Thanks for taking the time to keep this wonderful e-zine going

Carolin

Carolin & Bob Benjamin
The Benjamin Team
Gold Canyon and East Phoenix Valley Realtors
Cell - 480-201-3001   Fax - 480-288-6941
homes at benjamin.com   www.benjamin.com
Realty Executives MountainView

+++ [Moderator's Comments] +++
We have been together for 8 1/3 years - twice a 
week (now) since Jan 24, 1998,  It was three 
times a week for a couple of years.  In the "old 
days" it was different, since we were all 
struggling with this new thing called 
"etailing."  We had to work together to learn how 
to survive and prosper.  Some of us did, and some didn't.

Today it's a new world.  Some of the list members 
weren't even around in 1998. They missed the boom 
- both the explosion and the crash.

I will probably continue, but I want to consider 
a new format. I have a few thoughts.  Any suggestions?

George

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  [3]  Measuring Retail Results
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A century or so ago it was very easy to measure 
retail results.  At the end of the day, the 
merchant looked in his pocket, and if he had 
money, it was a good day.  Today it is much more 
difficult.  How do you measure results in your business?

There was an interesting article in yesterday's 
WSJ 
http://online.wsj.com/article/SB114964478269273353.html. 
It seems that #2 retailer Home Depot's stock 
underperformed its archrival Lowe's.  Same stores 
sales - the most carefully monitored measure of 
retailing performance - is the way we all judge 
the performance of retailers.  Lowe's has been 
beating Home Depot in same store sales for 19 of 
the past 20 quarters (5 years).

So what does Home Depot do?  They decided not to 
report same store sales!  Home Depot explains the 
move by noting that it increasingly is supplying 
small businesses, and it's not simply a retailer 
anymore. "We believe comp-store sales are 
increasingly less relevant," says spokesman David 
Sandor. To keep releasing the figure is "implying 
that every sale at Home Depot stores is the same, 
and it's not." He says the company will continue 
to give out a wide variety of others measures and forecasts.

Same-store-sales disclosure isn't required under 
accounting rules and the figure isn't a term 
under generally accepted accounting principles, 
so companies often play with the number.

Now many other retailers will follow suit.  Many 
investors believe same-store sales are not the 
panacea, and other measures of profitability 
should be followed, just as you would with any 
company.  How much bang for the buck does my investment produce?

Though flawed, same-store sales remain one of the 
best yardsticks for understanding a retailer. 
Here's the logic: Retailers can and do open more 
stores, but investors need to know what the 
underlying sales trends are. Retailers have high 
fixed costs. They have to build or rent stores 
and keep them open for business every day. Once a 
store breaks into the black, every additional 
dollar in sales should be highly profitable.

But some companies don't like reporting the 
number frequently because every time it moves up 
or down, investors over-react, making retail 
stocks volatile. And as retailers mature, their 
growth rates slow. Companies prefer to direct investor eyes elsewhere.

So what do you think?  What is a good way to 
measure retail results?   How do you measure results in your business?

George

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  [4]  Last Call for Research Sponsors.
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Last Call for Research Sponsors....We are just 
about ready to start the new study of art, wall 
decor, picture frame and custom framing 
consumers.  Call me or let me know immediately if 
you have any interest is getting in on this study 
before it goes into the field.

Do You Need to Know about the Art, Wall Decor, 
Picture Frame and Custom Framing Markets?

In 2005 the typical luxury consumer's spending on 
art and antiques declined by nearly 40 percent, 
down from an average of $14,671 in 2004 to $8,962 
in 2005.  Because the luxury consumers (household 
incomes of $75,000 and above) represent the 
primary market for today’s art and framing 
marketers and retailers, Unity Marketing is 
undertaking a new consumer insights study to 
discover how the total market for art and framing 
is changing in light of emerging competition for 
consumers’ discretionary spending.

The traditional market for art is shifting as 
consumers find better quality art reproductions 
more widely available in home furnishing and 
discount department stores at very attractive 
prices.  On the other hand, affluent consumers 
are trading up to original art from cheaper 
reproductions, as they view the art they display 
on their walls as a collection, rather than simply decoration.

In the world of custom framing, new competitive 
pressures are also at work.  Craft and hobby 
stores have encroached upon the lucrative custom 
framing market with a vengeance.  They offer 
discount prices for custom framing services that 
consumers perceive as too expensive in the small 
‘mom-and-pop’ custom framing stores that used to 
dominate the business.  Further, ready-made 
frames in an expanded range of sizes and designs 
are giving consumers’ permission to do-it-themselves.

All these factors are coming together to make the 
business of selling art reproductions and custom 
framing more challenging.   Unity Marketing plans 
on conducting a new consumer insights study to 
understand the new trends in this market and is 
calling for companies to sponsor this important research study.

For more information, click this link: 
http://www.unitymarketingonline.com/reports2/art/art_insights_reg.html

Unity plans to conduct the research and publish 
the report during June-August 2006.

Pam Danziger, President
Unity Marketing
author of "Let Them Eat Cake:  Marketing Luxury 
to the Masses — as well as the Classes"
717-336-1600.



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